Enjoy a 30% discount sitewide on all Salt Lab magnesium products, available on full-priced items only, with no exclusions. Stock up on your favourites while stock last!
Your purchase will also put you in the raw to win a 2 person Clearlight Sauna.

No, there is no coupon code required. Simply visit our website during the sale period, add your desired items to the cart, and proceed to checkout to enjoy the discount.

No, the sale discount cannot be combined with any other offers, promotions, or discounts. All other codes will be switched off for the sale period.

Shipping may be longer than usual. Our team will be working hard to get your orders out as quickly as possible. Please be patient. You will receive a shipping confirmation email with tracking once your order has been dispatched. Our Customer Service team will be under the pump during this time, so please visit here for any questions about your order.

Due to the limited stock available and the high demand expected during the flash sale, items are not reserved until you complete the checkout process. We recommend checking out promptly to secure your preferred items.

The sale includes our entire range of Salt Lab magnesium products, offering a 30% discount off all full-priced items.

Unfortunately, we cannot change any addresses or order details. When your item is shipped, you will receive an email with your tracking number. Go to the Australia Post website through this link, or if you selected DHL, you can lodge a re-direct through their website here

Unfortunately, we cannot modify existing orders to reflect sale prices. However, it’s a great time to stock up on more!

No, the discount is only available during the sale period.

Yes, gift cards can still be used during the sale. Please note that the 30% discount will apply to the total before the gift card is applied.

We accept all major credit cards, PayPal, and Afterpay. Please ensure your payment method is ready, as items may sell out quickly.

Yes, you will receive an order confirmation email once your order has been successfully placed. If you do not receive it within a few minutes, please check your spam or junk folder.

Items purchased during the flash sale are final sale and cannot be returned or exchanged unless they are faulty. Please review our return policy for more details.

If your payment fails during checkout, please try again immediately. Keep in mind that inventory is not held during the checkout process, and your desired items may sell out while resolving payment issues.

Our customer support team will be experiencing higher-than-usual volumes during the sale. For the fastest response, please visit our FAQ page or contact us via email at hello@saltlaboratory.com. Please allow extra time for replies during this period.

STOCK & OVERSOLD ITEMS
Due to the high volume of traffic during our flash sale, we may experience items selling out or overselling. This can happen when multiple customers are checking out at the same time for the same product. Our system may not update fast enough to reflect that another customer has purchased the last item just before your payment is processed.

In the event that an item you purchased becomes oversold, you will receive a full refund for that item back to your original payment method. Please note that during this sale, processing times may be extended, and it may take up to 10 business days to notify you of any oversold items.

If your order contains multiple items, the remaining items will still be shipped to you.

DYNAMIC PRICING

During the flash sale, prices are subject to change based on availability and demand. The price displayed at the time of purchase is the final price for that transaction. We are unable to offer refunds or price adjustments if the price decreases after your order is placed.

DISPATCH & SHIPPING DELAYS

Due to the influx of orders during the flash sale, please allow additional time for processing and dispatch. While we aim to dispatch orders within 3-5 business days, some delays may occur. Once your order is packed and dispatched, you will receive an email with tracking information.

Please be aware that shipping carriers may also experience delays beyond our control, which may impact your delivery time. We ask for your patience during this period, especially with increased demand on postal services.

CHANGING & CANCELLING ORDERS

Once an order is placed during the flash sale, we are unable to modify or cancel it due to the high volume of orders being processed. Please double-check your order before completing your purchase.

For any questions or assistance, please reach out to our customer support at hello@saltlaboratory.com.

Terms and Conditions - "Win A 2 Person Infrared Sauna" Campaign

1. Promoter Details

• The promoter of this campaign is Salt Lab Pty Ltd (ABN: 13 617 866 690), with a principal place of business at Unit 7/1 Lennon Street, West Melbourne, Victoria 3003, Australia (referred to as "Promoter").

• For any inquiries, please contact: hello@saltlaboratory.com

• SA Permit: T24/1807

• ACT Permit: TP 24/02369

2. Eligibility

• Age & Residency: The campaign is open to all individuals aged 18 years and over as of the date of entry.

• Exclusions: Employees of the Promoter, their immediate family members, agents, affiliates, suppliers, partners, and anyone professionally connected to the campaign are excluded from entry.

• Global Participation: The competition is open to entrants worldwide, subject to any restrictions or conditions outlined in these T&Cs.

3. Campaign Period

• The campaign period commences on 17th November 2024 at 12:00 am AEDT (Australia Eastern Daylight Savings Time) and concludes on 2nd December 2024 at 11:59 pm AEDT.

• Entries received outside of the campaign period will be deemed invalid.

4. How to Enter

• Entry Criteria: To participate, eligible entrants must make a purchase through saltlaboratory.com during the campaign period.

• One Entry Per Purchase: Each individual purchase transaction qualifies as one (1) entry into the competition. Multiple entries are allowed, provided each entry is associated with a separate purchase.

• Verification of Entries: Proof of purchase may be requested by the Promoter to verify an entry’s eligibility. Failure to provide proof upon request may result in disqualification.

5. Prize Details

• Description: The prize is a "2 Person Infrared Sauna" valued at AUD $16,899 (including GST). The exact model and specifications may vary at the discretion of the Promoter.

• Prize Conditions: The prize is not transferable, refundable, or redeemable for cash or any alternative product or service.

• Shipping & Delivery: The prize will be shipped worldwide to the winner’s nominated address. Standard shipping costs are covered by the Promoter, while any additional duties, taxes, customs fees, or associated delivery charges incurred as a result of international shipping or delivery preferences are the sole responsibility of the winner.
  

6. Winner Selection & Notification

• Random Draw: The winner will be selected by a random draw on 4th December 2024 at 9:00 am AEDT at the Promoter’s business address (Unit 7/1 Lennon Street, West Melbourne, VIC).

• Notification: The winner will be notified in writing (via email) to the address provided during the purchase within seven days of the major prize draw.

• Announcement: The winner’s details (last name, first initial, and postcode) will be published on Salt Lab’s website and social media channels (including but not limited to Facebook and Instagram) within 30 days of the major prize draw and any unclaimed prize draw. The notification will be sent by 2:00 pm AEDT on 4th December 2024.

7. Claiming the Prize

• Response Requirement: The winner must respond to the Promoter’s notification within 14 calendar days to claim their prize.

• Unclaimed Prize Draw: If the prize is not claimed within 14 days, an unclaimed prize draw will take place on 18th December 2024, at 9:00 am AEDT at the Promoter’s business address (Unit 7/1 Lennon Street, West Melbourne, VIC). The unclaimed prize winner will be notified in writing (via email) within seven days, and if the prize value exceeds $250, the winner’s details (last name, first initial, and postcode) will be published on Salt Lab’s website and social media channels within 30 days.

8. Prize Fulfillment

• The prize will be delivered to the winner’s address as nominated during the claim

process.

• The Promoter is not liable for any delay or failure to deliver the prize due to unforeseen circumstances, incorrect details provided by the winner, or failure to comply with customs regulations.

• Clearlight’s Delivery Capabilities (Australia, New Zealand, Mainland Europe, UK, UAE) Clearlight AU will collaborate with Clearight US to enable delivery if the winner resides in that territory. Delivery time may vary based on the stock on hand. Self-installation by the prize winner may be required based on their location.

9. Verification & Disqualification

• The Promoter reserves the right to verify the validity of all entries and entrants, including proof of identity, age, residency, and purchase.

• Disqualification: The Promoter may disqualify any entry that is deemed fraudulent, incomplete, illegible, or in breach of these T&Cs, without further notice to the entrant.

10. Advertising Channels & Marketing

• The competition is advertised across multiple channels, including but not limited to paid and organic social media (Meta platforms such as Facebook and Instagram), email newsletters, and SMS marketing.

11. Use of Personal Information

• Entrants consent to the collection and use of their personal information by the Promoter for the purposes of conducting the campaign, marketing communications, and fulfillment of the prize.
  

• Personal information will be handled in accordance with the Promoter’s Privacy Policy.

12. Right to Cancel or Amend

• The Promoter reserves the right to cancel, terminate, modify, or suspend the competition, including these T&Cs, at any time without prior notice, for any reason, including technical malfunction, fraud, or any other cause beyond the control of the Promoter. If for any reason any aspect of this Promotion is not capable of running as planned, including by reason of computer virus, communications network failure, bugs, tampering, unauthorized intervention, fraud, technical failure, or any cause beyond the control of the Promoter, the Promoter may in its sole discretion cancel, terminate, modify, or suspend the Promotion and invalidate any affected entries, or suspend or modify a prize, subject to State or Territory regulation.

13. Limitation of Liability

• To the extent permitted by law, the Promoter, its employees, agents, and affiliates will not be liable for any loss, damage, or injury suffered by any entrant or third party as a result of participating in the competition, the conduct of the competition, or the redemption or use of the prize.

• The Promoter does not accept any responsibility for lost, late, misdirected, or incomplete entries, or any technical errors affecting the entry process or prize delivery.

14. Acceptance of Terms

• By entering the competition, entrants agree to be bound by these T&Cs. Non-compliance may result in disqualification and forfeiture of the prize.

15. Governing Law & Jurisdiction

• These T&Cs are governed by the laws of the State of Victoria, Australia. Any disputes will be subject to the exclusive jurisdiction of the courts of Victoria, Australia.